Network Support for Small and Medium Size Financial Institutions

We understand that financial services companies have different IT needs to other types of companies. Whether you are a small hedge fund, IFA, wealth manager or stockbroker, you need an IT system that is bullet proof and reliable. It must perform at all times and run at the speed your business works. On the rare occasions something goes wrong you need an IT support company who can react swiftly and resolve the issue. Being an SMB means you need an affordable solution too.

Connect Systems LLP have worked with small and medium sized financial institutions since 1992. We have a good understanding of the industry sector and the IT requirements of it. We routinely deal with vendors such as Bloomberg, Thomson Reuters, Pershing, KTS, Proquote, 1st Software and many others so that we can work together to resolve any issues that arise.

Depending on the size and complexity of your network, we can either provide a fully outsourced IT department providing all aspects of your network support or we can work to supplement your existing in-house IT personnel.

Our “Connect Systems Proactive” service actively monitors the health of your network systems in realtime, so that generally we know before you do if there is a problem, or if there is going to be a problem in the future.

Our experienced helpdesk team are able to remotely access your system to resolve most faults quickly and effectively that way. We are also always ready to dispatch an engineer to your site in the event of a more major problem. As we have many clients in close proximity to each other in Mayfair and the City there will always be someone close at hand. We also cover the rest of London and the South East and travel further afield when needed.

We understand that there are FSA regulatory requirements which your business must meet and we can talk to you about solutions to meet these, such as call recording, email retention and archiving, and disaster recovery to name but a few.

Our service doesn’t stop with supporting your network as it stands today. To remain competitive any business needs to move with the times and we will ensure that your network keeps pace with your business development and doesn’t let you down.