IT Support for SMBs

For nearly 20 years Connect Systems have been helping SMBs with their IT needs by taking care of every aspect of IT allowing them to concentrate on their business and as such our clients think of us as their in-house support team.

From expert IT support to specialist IT consultancy for specific projects, we have a proven track record of delivering high quality solutions and consider ourselves to be a service based company that delivers best of breed customer service. We concentrate fully on our existing clients rather than chasing new business and as a result we have enjoyed year on year organic growth thanks to our valued clients providing many referrals.

For every business, time is money. Connect Systems understand the need for IT issues to be resolved quickly and efficiently as even the smallest problem can cause major disruption. Most IT problems reported can be resolved first time in a quick and efficient manner by our 1st line Help Desk team, however if the problem cannot be resolved remotely then a field engineer will attend site.

Our “Connect Systems Proactive” service actively monitors the health of your network systems in real-time, so that in general we know before you do if there is a problem, or if there is going to be a problem in the future. With a mixture of proactive monitoring, helpdesk support and on-site assistance all delivered by highly skilled people who have a clear understanding of how your business works, we believe our service is ideal for all SMBs. Don’t just take our word for it though; take a look our client references . . .

“We have relied upon Connect Systems since 1999 for all IT matters. Through their skilled engineers and attentive Account Management team we feel they provide the high level of service demanded by the Directors of Goldcrest Land plc. I would have no hesitation in recommending Connect Systems."
Martin Shipley, Financial Controller for Goldcrest Land plc

"Connect Systems have given T&F professional IT support over several years. Connect Systems has assisted T&F with the Global growth of the IT network with advice, planning and implementation. The support team are first class, with up to date knowledge of systems and software. Connect Systems are now supporting many of T&F’s clients’ networks as well."
Barry Bailey, IT Manager at Tax & Finance

We are also proactive from an Account Management perspective and your dedicated Account Manager will keep you up to date with technologies that would help your business and ensure your IT remains suitable for your current and future business needs.

You can view the range of professional services we can provide from the menu above.

If you would like to talk to us about any of our IT Services please feel free to call us on 01494 810900.