During the pandemic we have become a lot more reliant on digital technology to enable remote working, selling to customers and managing supply chains. Those systems and infrastructures are at risk of being targeted, so we are advising all customers to review their cyber security immediately and take steps to increase their digital protection against potential threats.
We have seen some high-profile attacks already, with a number of our key suppliers sending out warnings and we will continue to remain vigilant. With the growing number of security alerts and increased severity, we may need to take emergency measures to ensure your systems are protected in the event of a critical vulnerability being detected; we will always carry out the appropriate risk assessment prior to any work being carried out.
This has highlighted the need for all devices to be enrolled in our Remote Monitoring and Management (RMM) service. This gives us a single pane of glass view of all our customers, so that we can quickly identify devices at risk and remediate accordingly. Without this in place we need to visit each individual customer’s setup, which is a time-consuming process and will mean we are a lot slower to react to critical threats.
There is also some helpful information here from the National Cyber Security Centre on balancing cyber risk and defence, factors affecting an organisation’s cyber risk and actions to take when the cyber threat is heightened.
If you have any questions or specific concerns, please contact your Account Manager directly or get in touch with us here and we’ll be happy to help you.
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