Dave and Steve had worked together in the IT industry since 1988 and during this time they identified the need for a more consultative and professional approach to IT services. So with limited savings and a strong vision they set up Connect Systems in a small office in Marlow offering advice, installation and support services. From the outset the focus was on building relationships with customers and providing exceptional service. In short, they prioritised business longevity over quick wins.
Initially Connect received referrals for small financial institutions which quickly led to further referrals and over the next 17 years the business gradually grew in staff numbers and structure. During this time they implemented a number of managed services systems to help their clients manage alerting, software and hardware contract management, support usage and disaster recovery services.
Connect quickly realised that a schools’ network needed to be a corporate grade system with a high level of security and resilience, whereas many school systems had grown organically with little structure. As a result of the growing demand for IT in schools they soon found a number of other schools looking for help with the development and support of their systems.
Fast forward to today, Connect Systems is now a thriving company with 37 employees, many have worked at Connect Systems for over 10 years and some for over 20 years, and they all share the same passion that Dave and Steve had at the outset for connecting people with technology.